OperatorBee is AirLode's AI-Butler for appointment-led professional offices. It coordinates requests, permitted availability, confirmations, reminders and exceptions around the systems your office already uses.
Google Calendar remains the source of truth. Your office sets the rules. Your team handles judgement calls.
Starts with email and SMS. No number diversion. No forced calendar or CRM replacement.
Illustrative pilot flow
Client request
A client message arrives by email or SMS.
Authorised availability
OperatorBee checks the rules and access your office has permitted.
Google Calendar
The appointment is only created once Google Calendar accepts it.
Confirm, remind or hand off
Confirmations and reminders go out — or the request returns to your team.
OperatorBee is the appointment-coordination layer within AirLode. AirLode ID establishes identity, Mandate carries authority and permissions, and OperatorBee coordinates the request, records the handoff and keeps the professional in control.
Know who is acting.
Work only within permitted rules.
Record requests, actions and human handoffs.
OperatorBee handles the coordination around your calendar so you can stay focused on client work — not inbox scheduling.
1. Client request
A booking request arrives by email or SMS with the details your office needs.
2. Authorised availability
OperatorBee checks the rules, access and availability your office has permitted.
3. Google Calendar
The appointment is created only once Google Calendar accepts it — never before.
4. Confirm, remind or hand off
Confirmations and reminders are sent automatically. Uncertain requests are returned to your team.
OperatorBee never invents availability or describes an appointment as confirmed before Google Calendar accepts it.
Collect the client's details, appointment purpose and preferred times through a natural email or SMS conversation.
Find the existing appointment, apply your office rules and coordinate an alternative time when permitted.
Keep the professional and client informed before an upcoming appointment or meeting.
Give each authorised professional a clear view of the day's upcoming commitments.
Return uncertain, sensitive or out-of-policy requests to the appropriate staff member instead of guessing.
Google Calendar remains the source of truth. OperatorBee works only within the permissions, availability and appointment rules authorised by your office.
Your office controls calendar access and appointment rules.
No parallel calendar is created.
OperatorBee does not provide professional advice.
Uncertain or out-of-policy requests return to a person.
Booking actions and handoffs are recorded for accountability.
Human responsibility remains visible.
Accountants and tax professionals
Legal practices
Pharmacists and pharmacy teams
Doctors and medical practices
Property and real estate teams
Advisers and consultants
We will map your booking rules, authorised access, reminder timing and staff handoff before the pilot begins.